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Power of Customer Service
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Power of Customer Service

As a manager in today's ultra-competitive economy, you simply cannot afford the staggering cost of customer dissatisfaction. The reason: attracting new customers costs five times more than keeping old ones. Now Paul Timm reveals the all-important keys to obtaining repeat business...and having the lowest price is not one of them. Find out what really motivates people to establish and maintain long-standing business relationships. With The Power Of Customer Service, you'll discover a wealth of practical, specific information that you can instantly put to use in doing your job more effectively and improving your customer relations.

Length 45 min. Copyright 1995 $ 95.00
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Customer Service Representative (Andrx Corporation)
Category: Customer Service/Customer Service Overview: Customer Service representative to handle inbound and outbound calls on customer issues to ensure customer service satisfaction. Processes credits and schedules returns for customers. L Location: Weston, FL Source: Jobs.net

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While companies focus on external customer service little attention is being paid to the effect poor internal customer service has on customer satisfaction. By improving customer service within the organization you can enhance the customer service your external customers receive.

(Customer Services) Customer Service
Our client a building society based in Maidenhead is looking for a Temporary Customer Service Advisor for approx 2 months to help with face to face and telephone customer service. Ideal applicant will be from a customer service environment and have great customer service skills.

Customer Service Representative (Homax Products)
Customer Service Representative Location: Bellingham, WA Department: Customer Service Reports to: Customer Service Supervisor Job Summary: Customer advocate in account based Customer Service function. Serves as primar Location: Bellingham, WA Source: Jobs.net