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How to Give Exceptional Customer Service, Volume 1




(cover not available)

How to Give Exceptional Customer Service, Volume 1

This volume provides three sources you can draw on to help serve customers better. You will find the real reason behind most customer dissatisfaction, how to "cool off" an angry customer and five do's and don'ts of exceptional customer satisfaction-and applying what you learn. An important lesson from Dr. Theodore Levitt and The Harvard Business Review.

07-6835 Length 77 min. $ 74.99

Sold Out! This title is sold out or is no longer available from the producer. Please enter a new search term or key words in the search window to locate other titles which may be available.

This title is part of the following series:

Product ID Qty Format Title Price
07-6836 sold out VHS How to Give Exceptional Customer Service, Volume 2 74.99
07-6837 sold out VHS How to Give Exceptional Customer Service, Volume 3 74.99
07-8122 sold out VHS How to Give Exceptional Customer Service, Volume 4 74.99



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